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How can I build this empathy? I feel extremely frustrated when spending time with people less educated than myself


Spend more time with people MORE educated than you.


I am the author and was puzzling over how to respond to this, but yeah, this is basically it. I still have very little tolerance for a certain level of incompetence (don't work at a hospital if you're going to crash prod repeatedly, sorry, this isn't adult day care), but most of my readers are better software engineers than me, and every day I have to humble myself and ask one of them how to do something stupidly simple, like "Is there a better way to develop pipelines than watching GitHub Actions fail, tweak the code, repeat?"


I don't know how to avoid frustration because it often is a frustrating situation, for everyone. I think you have to accept that.

But after a while I learned to stop blaming people who are in over their heads. Ideally there would be a gentle learning curve with a gradual ramp-up in difficulty, but often real life doesn't work like a video game.


You're not reading a book,

You're writing a play.




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