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We use ADP and they are one of the worst companies to work with, very very difficult and their web interface is like the 90s.


That's what initially sold us on Zenefits, though — it puts a reasonably polished interface on ADP, which is reliable enough for the commodity money transfer service it provides, I guess. Same goes for Aetna — Zenefits puts a nice UI on commodity health insurance. Working with a traditional broker was a nightmare.


Zenefits was easily one of the worst experiences I've ever had for dealing with switching/canceling health insurance.


Can you elaborate?




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