Why is that funny, really? Some of his grievances can really only materialise because he uses the products. I have never had many of these problems, because I use none of these products. The point is that he wants to use "all Google products", yet they are in such a state as to make that impossible, at least for him. Somebody who would use them if they could use them is a much worse case for Google (or any other company, for that matter) than somebody who rejects them without an actual will to use them.