I'm not thrilled about this company or my order - fair warning below for others who ordered a lens from them.
tl;dr - the site may have autogenerated an account for you with a weak password if you told it to check out as guest.
First - they didn't have an exact lens match, so I tried ordering two sets of close-to-recommended lenses. My lenses arrived today (10 days after my order, which is probably pretty decent) but I only got one of each, not two sets. OK, this was probably my screw-up, but I definitely knew what I needed and remember trying to tweak quantities on my order to get this right. This is probably my screwup but part of me wishes that it wasn't so easy to screwup online retail (yes, by the customer) like this.
But my bigger worry is this! Now that I've got two individual, unpaired lenses, tonight I'm going back to place a new order. I didn't create an account with my original order so I'm checking out again and choosing the "don't create an account" option again when the site tells me I have an account. That's weird because I definitely know I didn't choose to create an account. But I can't check out in without signing in, so I try using the password generation routine I've been using for years. That doesn't work, so I ask it to email me my password and the email I receive tells me my password is "optics".
1) For obvious reasons, it's really, really, really bad to send a username and password together in an email (my username happened to be my email, but the body of the message makes this explicit, too)
2) I definitely did not create that account or with that password - this seems to have generated one "for" me
3) In doing so, it used a really insecure password and I suspect that same default password is in place for other accounts that have been generated automatically and without consent on the site.
I don't really mean to come slam these guys and their site - it seems like a bit of a mom & pop shop for some specialized equipment - but others who've placed an order here should beware.
tl;dr - the site may have autogenerated an account for you with a weak password if you told it to check out as guest.
First - they didn't have an exact lens match, so I tried ordering two sets of close-to-recommended lenses. My lenses arrived today (10 days after my order, which is probably pretty decent) but I only got one of each, not two sets. OK, this was probably my screw-up, but I definitely knew what I needed and remember trying to tweak quantities on my order to get this right. This is probably my screwup but part of me wishes that it wasn't so easy to screwup online retail (yes, by the customer) like this.
But my bigger worry is this! Now that I've got two individual, unpaired lenses, tonight I'm going back to place a new order. I didn't create an account with my original order so I'm checking out again and choosing the "don't create an account" option again when the site tells me I have an account. That's weird because I definitely know I didn't choose to create an account. But I can't check out in without signing in, so I try using the password generation routine I've been using for years. That doesn't work, so I ask it to email me my password and the email I receive tells me my password is "optics".
1) For obvious reasons, it's really, really, really bad to send a username and password together in an email (my username happened to be my email, but the body of the message makes this explicit, too) 2) I definitely did not create that account or with that password - this seems to have generated one "for" me 3) In doing so, it used a really insecure password and I suspect that same default password is in place for other accounts that have been generated automatically and without consent on the site.
I don't really mean to come slam these guys and their site - it seems like a bit of a mom & pop shop for some specialized equipment - but others who've placed an order here should beware.