I'm really glad you are developing Firefox OS, I think we need a free and open mobile OS.
But I think you really miss the point of the review. So many of your responses seem like telling the user he is wrong for wanting what he wants, and if he only wants a different thing, it'll be great. But what he wants makes a lot of sense to phone users (rather than developers).
That is going to work only if he (and most of us) are not your target market, but you do have a target market in which your product is successful. I hope you do.
I totally really hope you guys are succesful. I hope this post doesn't represent your lack of understanding of what phone users want -- at times it sounds like you're saying, hey, firefox OS wasn't created to actually be good to use, it was created for ideological reasons. That's not gonna lead to success.
But I think you really miss the point of the review. So many of your responses seem like telling the user he is wrong for wanting what he wants, and if he only wants a different thing, it'll be great. But what he wants makes a lot of sense to phone users (rather than developers).
That is going to work only if he (and most of us) are not your target market, but you do have a target market in which your product is successful. I hope you do.
I totally really hope you guys are succesful. I hope this post doesn't represent your lack of understanding of what phone users want -- at times it sounds like you're saying, hey, firefox OS wasn't created to actually be good to use, it was created for ideological reasons. That's not gonna lead to success.