I mean, I derive no pleasure from using bloated MS software myself (cough Outlook cough), but this guy clearly has an agenda that guides his reporting.
Agendas can be Ok, if you have a clue, and some idea of where the real story lies coughAccenturecough. Where I would start - What was the spec for the system? Did it change? What development method was used? was it agile? What test coverage did the system have? How many developers were on it, and how experienced were they?
Leaping from "a windows-based system failed" to "anyone ever fool enough to believe that Microsoft software was good enough" and mentioning .Net and MS SQL Server as specific examples is just moronic and ignorant.
I mean, I derive no pleasure from using bloated MS software myself (cough Outlook cough), but this guy clearly has an agenda that guides his reporting.