I've had some good experiences with GoDaddy support recently, including one case where a client's site had a custom php-mailer whose messages seemed to be disappearing into a black hole somewhere, and the front line support tech (not even tier 2) read the PHP code in question, determined it was fine, checked the mail queue, and verified there was a problem on their end.

"Surprised" doesn't quite capture my response to that.

I'm still not a fan of GoDaddy the company, GoDaddy the infrastructure, or GoDaddy the horrifyingly bad control panel "interface", but GoDaddy support could teach Google a lot.