It's more like the car manufacturer is providing updates and bug fixes for your car, which then renders your windshield wipers or some other significant feature useless, and this problem occurs for a large number of users, then attempting to use the support forums provided by the manufacturer only to find the manufacturer not only does not respond to posts but also deletes useful posts, and also does not provide an easy way for users to downgrade so it fixes the problem.
If the only solution is to purchase a better warranty, then it seems that creates a perverse incentive for Apple to break devices which each upgrade, and only provide fixes and service to people who pay more money, in order to bilk customers to maximize profits.
I wouldn't consider this an ethical or honest way to do business with users. It is a completely valid criticism of a way of doing business.
For emphasis, this isn't a unique user-created problem, this is a problem that is originated with Apple.
It's also issues like this that will ensure that my current and first set of Apple devices will be my last Apple devices.
I'm talking about the absurdity of expecting explicitly-disclaimed benefits to just rain from the sky because you bought something.
It's cheap because they waive these responsibilities, it would be/is more expensive to have them not waived, that's just how it is.
There are also a few manufacturers of smartphones who guarantee against this sort of thing.
Also, the only way to maximize profits is to satisfy the customer: they offer the devices at a consumer price which is enticing to a mass market who may or may not have these issues, rather than expecting everyone to have these issues all the time, and pricing it to accommodate that. This is exactly what consumers want, cheap phones that at least typically do what is expected of them.
If the only solution is to purchase a better warranty, then it seems that creates a perverse incentive for Apple to break devices which each upgrade, and only provide fixes and service to people who pay more money, in order to bilk customers to maximize profits.
I wouldn't consider this an ethical or honest way to do business with users. It is a completely valid criticism of a way of doing business.
For emphasis, this isn't a unique user-created problem, this is a problem that is originated with Apple.
It's also issues like this that will ensure that my current and first set of Apple devices will be my last Apple devices.