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I've not touched them for some time having moved all the domains I used to have through them elsewhere (mainly due to opinions I have of them as a company than any technical issues as a registrar) so things may have changed.

Back when I did have domains registered through them I found the interface to be very busy and cluttered, full of opportunities to be upsold to, and there was not way of just registering a domain without actively saying no to a small pile of upselling related questions. I remember setting up private name servers being relatively hasslesome too (possible, but the options not obviously easy to find).

I think I pay a few cents (maybe even tens of cents, oh! the humanity!) per domain per year extra elsewhere (or did at the time of the move IIRC, I've not compared prices recently) but that isn't exactly going to break the bank for those I still bother to not let expire.

> they are a top domain registrar

They are certainly a popular registrar with a large customer base. Opinions on them being a top registrar vary widely especially as "top" could mean many things! But as I've not used them for a while I can't judge on technical matter or their current UI, I'll have to defer to you judgement on that. Other things would stop me ever moving back though.



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