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>Because businesses actually make decisions based on ROI

They like to say they do, but they very frequently don't. I'd say easily 80% of the software and hardware purchases I've seen corporate clients make are based on things other than ROI. Things like "the sales person for product X always takes me to nice lunches" or "everyone else is using Y so we need to use Y too".



Thus the evergreen adage, "Nobody ever got fired for buying IBM".


ie Gartner's Magic Quadrant...




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