I think you might be reading a little much into the slide. I think it's obvious that the point is you get no credit for effort expended: you either deliver what is expected of you or you don't.
Also, I'm not sure what hellish grading system you're used to where "A" means "1% elite". In most contexts, it means "competent": A student at most educational institutions in the US can expect an A if they grasped the class material and didn't flub the tests and assignments.
There are places where consistent, well intentioned sub-competence is sufficient, a high-availability, technically complicated, ultra high volume paid service running on retail margins is not one of them.
It's interesting to hear that "A" means "competent" in the USA. I'm assuming that you aren't just making an off the cuff statement of course, and if you aren't I'd like to share some Australian context.
Most people get a "C" or passing grade only in Secondary and Tertiary education. As an Aussie trying to impress American employers (in the past) with my credentials, this goes some way to explaining why they list "GPA 4.0" as required. I know practically nobody with a 4.0 GPA in Sydney.
A does not mean "competent" in the US. Grades are curved so that only a few students get A's. It has nothing at all to do with what the student knows either. Hell, I remember some university classes explicitly assigning grades this way: a a measure of you relative to your peers. People generally don't get 4.0's either.
depends on the university. Many universitys do not use a curve for grading. Almost every class i went to on the very first day you get a syllabus that states the total number of available 'points' that you can get for the various parts of the class, and then states how many points you need to acquire the various grades of A B or C.
I had a professional development class in college where A, B and C players were defined. "A player" meant you would shoot-for-the-moon, process be damned. You would be a constant source of disruption. That can work in the short term, but a sustainable business is not build with only "A players". Building products and services, and especially supporting them, takes work that "A players" don't want to do. You need "B players" for day-to-day work. They can range from excellent at their work to just competent. "C players" are the ones who nobody wants, incompetent and/or interpersonal disasters.
The Netflix stance of only hiring "A" people is obviously does not work with this definition. If you get 2000 "A players" together for more than a short time, your organization will fall apart. Everyone would try to get to the top and make the company follow their vision. If they can't, they will move on sooner than later.
Also, I'm not sure what hellish grading system you're used to where "A" means "1% elite". In most contexts, it means "competent": A student at most educational institutions in the US can expect an A if they grasped the class material and didn't flub the tests and assignments.
There are places where consistent, well intentioned sub-competence is sufficient, a high-availability, technically complicated, ultra high volume paid service running on retail margins is not one of them.