My Uverse internet only service has been great. They messed up my bill 3 months (not so great), but it only took 5 minutes on the phone to fix. When I called to get my iPhone activation fee waived, they told me it hadn't hit yet, so they'd call me back on my billing date. They did (surprised!) they said they automatically credited the activation fee (super surprised!).

Not sure I've been this excited about utility/telco service in a while.