That may very well be true but it doesn't change the fact that his response was very negative (much more so than the OP's) and for no good reason. The OP did not say "Trek sucks, his attempt at documentation is laughable" in fact I would venture a guess that the OP had no idea who Trek was prior to his posting. This was not an attack against Trek or the work he has done but rather a frustrated programmer explaining his predicament and asking for help and Trek told him he wasn't worth his time. If that's not pouring gas on the fire I don't know what is. If I were the OP I would completely abandoned trying to learn Ember.js after a comment like that, talk about kicking a man when he is already down.