GoDaddy do all kinds of things you wouldn't expect, and often they're just one of many frequent snafus. I had a domain go dead for months because they weren't pushing changes to the underlying registry, and they had no idea what was going on. They didn't fix the issue until I'd called dozens of times. Their staff are poorly trained and it appears as though they're prone to lying to get people with complex issues off the phone as quickly as possible.
They're a horrific company and you'd be surprised how badly things can go wrong and how little recourse you have.
Yep. A while back they sent me an email saying one of my domains, one not even registered with them, was listed for auction.
It turned out it was all a scam to get me to sign up for some sort of protection or monitoring service. And the sales rep was obviously an experienced scammer, not just some hapless phone operator. He eventually swore at me and hung up.
If those guys were on fire, I wouldn't piss on them to put it out. And as far as I'm concerned, anybody who works there is complicit in a (possibly technically legal) criminal enterprise.
They're a horrific company and you'd be surprised how badly things can go wrong and how little recourse you have.