Yeah, we have an Outback as well (2017) and it, too, left us "stranded" (it was parked at home but failed when we really needed it) due to probably the same thing ? Ours drained the battery dead both times. We brought it in both times and had them look it over, both times they blamed us, saying we left a light on (we didn't). Then my wife remembered a recall notice concerning the electrical system, and suddenly they were able to fix the issue. Really put a dent in my trust with them.
Great car otherwise. Well, the CVT isn't the best for driving. But the AWD and agility and snow handling is fantastic.
Same year here. Actually the battery charging issue left us stranded a few times but only once in public. It was the faulty fuel gauge firmware that left us stranded on the side of the I-5 freeway in the middle of CA.
The CVT sort of sucks. Mostly ok but we have a long lag between reverse and drive which causes the car to jerk forward if you try to accelerate before the forward motion starts. The turning radius is amazing though.
My father in law is a Toyota mechanic and warned me to get rid of the car before 100k miles though as more recent subies are as reliable as they used to be.
Great car otherwise. Well, the CVT isn't the best for driving. But the AWD and agility and snow handling is fantastic.