It was never real. They even admitted they used real people for the service. It was a scam.

Also, that would be quite hard to pull today, 2025, after transformers etc. There's absolutely no chance they were sitting on that back in 2018.

I know people who worked on it. It was real. They used real people for some calls, in some cases, but a vast majority of calls made through the system with 100% automatic.

Source: trust me, bro.

Meanwhile, the CEO of the f company admitted it was false, but sure, you know better ;).

He didn't, otherwise you would have linked to a quote. But OK. Believe what you want.