There's a big difference between aggregate monitoring what folks on the Internet say, and actively attempting to subvert the discussions on one particular message board.
The former is something that every large consumer company does with tools like Radian6. The latter is the realm of grandiosity bordering on paranoid schizophrenia.
The former is something that every large consumer company does with tools like Radian6. The latter is the realm of grandiosity bordering on paranoid schizophrenia.