Everyone and that even includes many software developers uses unprofessional tools. Wysiwyg and pressing buttons are easier when you start. Text-only sources and mark up (like Markdown...) are more powerful when requirements grow.
Just as an example: We use Google's office suite in our company because there are some users who believe it is more user-friendly than storing text and a proper version control. For version control Google offers named versions. Last week some Google sheet reached its 16th version. Well, would have reached, if Google did not limit the number of named versions to 15. You cannot run a business with serious audit trail requirements using so-called user-friendly "everyone uses" tools. Everyone has horrible standards and inappropriate IT continues to lower them. It's a fact, but not a fact anyone should praise.
Just as an example: We use Google's office suite in our company because there are some users who believe it is more user-friendly than storing text and a proper version control. For version control Google offers named versions. Last week some Google sheet reached its 16th version. Well, would have reached, if Google did not limit the number of named versions to 15. You cannot run a business with serious audit trail requirements using so-called user-friendly "everyone uses" tools. Everyone has horrible standards and inappropriate IT continues to lower them. It's a fact, but not a fact anyone should praise.