It's not the end users that care about the uniformity but the fact the corporate design team wants there to be uniformity across all their platforms they support. This is part of branding and user experience. I'm not arguing for or against, just stating that is where the push for this comes from. It would make support, for example, easier, if all versions of your app user experience were similar.
This is very true, and it's a PITA when the corporate design team doesn't know anything about mobile design and thinks mobile apps are just "Honey, I shrunk the web app" with some Figma plugins to help. It can be an uphill battle to get them to compromise.
It's because while it's true on the company side, this comment is making it seem as if the company is doing this against their users' will, while in reality, most users genuinely want a unified experience across platforms for their apps, as seen by some of the comments here.
It doesn't seem to mention it being done against anyone's will. It's definitely true that a company can save money by only needing to maintain one set of help instruction screenshots, for example.
