> That is an accusation, trying to backhandedly hide it behind "I'm not going to do exactly what I am doing right now" is just as disingenuous as people who say things like "not to be a dick, but ..." as they proceed to be a dick.
No, I'm saying that you sound like you have an axe to grind. I don't know if you do. Do you? Whether yes or no, your post still sounded like you did.
If I thought you had an axe to grind with them, with evidence, I'd have said so. Given your continued posting in the same tone it's difficult to tell whether you're just inherently hostile, have a general "business bad" mindset, or specifically dislike Newegg, but at this point it certainly does seem like you've got an axe to grind with somebody. Nobody acts like you're acting without at least some reason.
> That's wonderful for you. How does it follow then that everyone else should also just accept your belief in them on blind faith? The question was "why is this not good enough?". I explained why.
The standards you expect Newegg to reach are absolutely insane given their size and the triviality of this issue[1]--and that, given the very widespread amount of goodwill toward the company, that you're absolutely flying off the handle. And that the ridiculous standards you want them to meet are a large part of why it sounds like you've got a personal beef with them.
[1] - I mean, c'mon--as stated elsewhere in the thread, the original complainant went public while Newegg was dealing with the RMA appeal. They have a process if you think a RMA was denied in error (I've used it before, and they got it right). If they'd said no to that, I would give the complainant significantly more weight, but given that Newegg has a nearly-universally-positive public opinion in geek circles, it reads like a huge stretch to paint this as some gigantic failure rather than an individual issue of process. Getting the pitchforks and torches out before confirming malice is stupid.
Yes. Again, pretending otherwise doesn't make it so. Allow me to demonstrate:
Man, you sure sound like a dumbass. Not that you are one or anything.
What is the purpose of that statement? It is only included to call you a dumbass. Just as saying "you sound like you have an axe to grind, but I'm not saying you do" serves no purpose other than to suggest that I do in fact have an axe to grind.
>Whether yes or no, your post still sounded like you did.
You interpret my post that way. My post is a simple statement, which isn't based on newegg specifically, but rather the general concept of "just saying oops isn't good enough, you need to explain how you are solving the problem". Your interpretation is colored by your own biases, just as everyone's is. So while you see me as someone who hates newegg, others may see me as a normal, reasonable guy, and you as an obsessed newegg fanboy, or a shill. Of course, the reality is probably neither of those. Pushing your bias on me serves no purpose other than to dismiss my opinion. You are welcome to dismiss my opinion, but you need not report to me every time you do so.
>The standards you expect Newegg to reach are absolutely insane given their size and the triviality of this issue[1]--and that, given the very widespread amount of goodwill toward the company, that you're absolutely flying off the handle.
The standard is in fact very low, and easy to meet. Explain what happened is not complex or difficult, regardless of company size. I am not familiar with newegg, so why would other people's goodwill make me feel comfortable dealing with them? And again, your bias is painfully loud here. I did not fly off the handle. I calmly answered a question with a very simple and reasonable answer. I would suggest that the many upvotes my post received indicates that a significant number of people do not share your perception.
>Getting the pitchforks and torches out before confirming malice is stupid.
There are no pitchforks or torches, again with the insane bias. I simply answered the question "why is this not good enough?". With the actual reason that I would not purchase something from a company that refused an RMA for an obviously bogus reason, and then just said "oops sorry" when there was a public outcry, but never bothered to explain what happened or how they are preventing it from happening in the future.
No, I'm saying that you sound like you have an axe to grind. I don't know if you do. Do you? Whether yes or no, your post still sounded like you did.
If I thought you had an axe to grind with them, with evidence, I'd have said so. Given your continued posting in the same tone it's difficult to tell whether you're just inherently hostile, have a general "business bad" mindset, or specifically dislike Newegg, but at this point it certainly does seem like you've got an axe to grind with somebody. Nobody acts like you're acting without at least some reason.
> That's wonderful for you. How does it follow then that everyone else should also just accept your belief in them on blind faith? The question was "why is this not good enough?". I explained why.
The standards you expect Newegg to reach are absolutely insane given their size and the triviality of this issue[1]--and that, given the very widespread amount of goodwill toward the company, that you're absolutely flying off the handle. And that the ridiculous standards you want them to meet are a large part of why it sounds like you've got a personal beef with them.
[1] - I mean, c'mon--as stated elsewhere in the thread, the original complainant went public while Newegg was dealing with the RMA appeal. They have a process if you think a RMA was denied in error (I've used it before, and they got it right). If they'd said no to that, I would give the complainant significantly more weight, but given that Newegg has a nearly-universally-positive public opinion in geek circles, it reads like a huge stretch to paint this as some gigantic failure rather than an individual issue of process. Getting the pitchforks and torches out before confirming malice is stupid.