> it means that the value that people got from your app, was not enough to fight a free product
The problem you have is that the people making the finance decisions are often far-removed from the ones making value-based decisions.
The ones making the decision from a finance-perspective look at the offering from Microsoft, realise that it does video and chat for free (well, they're paying for O365 anyway) and that's it.
They don't care (or know!) that it's a resource hog, buggy etc. The value from the OP's product would not even be a consideration even if it was 100x "better" (use your own definition of "better" here!)
So I think it's unfair to use that comparison in this case
The problem you have is that the people making the finance decisions are often far-removed from the ones making value-based decisions.
The ones making the decision from a finance-perspective look at the offering from Microsoft, realise that it does video and chat for free (well, they're paying for O365 anyway) and that's it.
They don't care (or know!) that it's a resource hog, buggy etc. The value from the OP's product would not even be a consideration even if it was 100x "better" (use your own definition of "better" here!)
So I think it's unfair to use that comparison in this case