GIVEN a customer is filing a complaint against a copper merchant THEN the text of the complaint is written to media with a read guarantee for minimum 4000 years
Sure, but at least then your options are limited to existence or destruction, and you still have to have physical proximity to experience either. Digital represents a third form-factor, "malformed", and physical proximity is no longer needed either to corrupt data, destroy it, or steal it (two of these three not necessarily being obvious to the owner).
Yeah, but the prevention measures for loss due to those are well understood by every adult and easy to take into your own hands as either a business or a regular person.
The prevention measures for digital catastrophes are not widely understood by those outside the industry and most people would have to outsource them to someone else without any way of knowing for sure that what they have set up will actually work if push comes to shove.