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Pretty much the only credit I'll give to Amazon is that they give the option to get plaintext emails. Doesn't mask the larger problems, but still a nice thing I wish was the norm.


Amazon deserves zero credit for anything regarding E-mail, because their "order confirmations" don't say WHAT YOU ORDERED.

Mind-bogglingly stupid and annoying.


I think that's because they don't want email providers, Gmail in particular, scraping for purchase history


That should be up to the recipient. Every other vendor provides this essential information in order confirmations.

Amazon's refusal to do so means you can't search your E-mail history for purchases (at tax time, for example). Or for warranty info or service. You may not know where you bought a particular item. Or which Amazon account you might have used.

If everyone followed Amazon's anti-customer example, you'd have to log into every E-commerce site you ever bought something from and search your order history... year by year... to find something. Unacceptable BS.




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