It's even broader than tech support. For some reason, services and vendors for the elderly fall somewhere between clinical, patronizing and exploitative. Yet there's so much opportunity to help the elderly with independent living, e.g. accessible furniture and living spaces.
I've found a grand total of one good vendor (Mobb) in home health care, with quality and pricing, plus a few original designs, with manufacturing in Taiwan. They may be a positive outlier because they are a subsidiary of a larger business selling medical uniforms.
The challenge seems to be that most products for the elderly are designed for institutional buyers like nursing homes or state/national governments. So you have the usual misaligned incentives when the buyer is not the user (see: enterprise software).
I've found a grand total of one good vendor (Mobb) in home health care, with quality and pricing, plus a few original designs, with manufacturing in Taiwan. They may be a positive outlier because they are a subsidiary of a larger business selling medical uniforms.
The challenge seems to be that most products for the elderly are designed for institutional buyers like nursing homes or state/national governments. So you have the usual misaligned incentives when the buyer is not the user (see: enterprise software).