What should I do if I have both and want both to operate the way I want because I paid for them? Just like I paid for a Macbook and a Surface and can install anything on both at my will
Or different things should be regulated. You can say the same about drug/alcohol market but somehow these are regulated, why not doing regulations for smartphones/os-es?
For the same reason I don't switch to Windows: the alternatives are even worse.
Apple isn't the best, no one deserves "best" in desktop and mobile operating systems, but it's the least bad.
In mobiles we basically have a duopoly, and the only ones who are likely to care about the customer's interests are regulators. Neither Apple nor Google have any incentive because there is no 3rd option.
> Apple isn't the best, no one deserves "best" in desktop and mobile operating systems, but it's the least bad.
MacOS and iOS are the most limited in terms of customizability (personalization) and freedom for developing software for them. As much as that might surprise you, many people care about that and can't stand to use Apple operating systems because of it.