I feel Quality is a hard sell in Big Corp. because Philosophy is a hard sell in Big Corp. Without a shared philosophy about what constitutes goodness, there can be no shared understanding of Quality.
Like, prefacing a company memo this way [1] would probably be career-limiting.
All things emerge, change, and die. I think Quality is the experience of the process. The idea of Good Quality essentially boils down to performing the process with grace, and leaving the place better than we found it.
Like, prefacing a company memo this way [1] would probably be career-limiting.
All things emerge, change, and die. I think Quality is the experience of the process. The idea of Good Quality essentially boils down to performing the process with grace, and leaving the place better than we found it.
[1] https://www.evalapply.org/posts/how-to-not-die-by-a-thousand...
(edit: clarify opening sentence)