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It is a matter of priorities, and walls between business units.

Back in my Nokia days it wasn't also that easy to get access to this kind of information about Symbian and what not.



Also because there's no promo or bonus for writing good documentation. It's mostly a thankless task even for internal docs.


Yeah, a consultant can make more than an FTE just by spending a lot of time reading and writing lots of documentation. Especially if they can form a business around it.




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