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> I had one tech tell me to have a "tree trimming accident" and just cut the line, as they wouldn't replace it otherwise

Just mind-boggling! Maybe you should have had that accident, after all.



Yeah, I seriously considered it. I was worried they'd try to bill me for it and I wasn't up for the fight. I knew I was moving to Comcast, at that point. The move from AT&T to Comcast to Sonic, each time, has felt like a 10x improvement.




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