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(Obviously, IANAL and I have no legal training).

In England people are encouraged not to go to law until they really need to.

People with family law problems (divorce, access to children, etc) are encouraged, strongly, to use mediation before they go to court. This mediation can be lawyer led, but it can also be led by other professionals.

People with employment problems usually need to filter through any internal company policies before they go to law.

Rejecting pre-trial discussions is usually a bad idea.

Solicitors will tell you that going to law is a bad idea, and expensive, and will often not get the result you want. I think, BICBW, that they need to do this as part of their professional codes of conduct. They're tightly regulated, and encouraging people to go to law if they're unlikely to win is frowned upon.

Note that none of this is a barrier to effective law; once you need to go to law you've usually had several discussions with solicitors and you know what's involved and what to expect from your barrister.

There are separate tracks for quick and easy civil "small claims" cases, but even these can sometimes be avoided by using existing legal protections. (The very consumer-friendly "Distance Buying Regulations" or the credit card protections, for example.)



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