We were going to use Open AI (API) for an internal project but the TOS is VERY vague on data privacy. It says your data isn't used in some spots, but then also says the prompts are in other places...
I believe we've shifted to looking at Azure OpenAI which appears to use the same technology stack but be more privacy/enterprise focused. But I think the jury is still out on how "private" that is... Need to have a call with their sales team.
Ask to talk to their QA and SRE teams, do you think you will get an honest answer out of sales? Sales job is to read the room and tell you the answer that will make you continue to use the product.
