The latest example of this I've seen is that after the latest cable box update - full screen ads will show for shows when it turns on and my mom doesn't know how to close them and I have to come help. She only knows how to change the channels, not interact with GUIs. She's never used a mouse before or used "arrow" keys to move an interface. She only knows "this button does this".
Another example is that our last TV had a "Source" Button. But it doesn't change the source, it brings up a list so you can choose a source. Nearly every week she would accidentally hit Channel Up or Down on the TV remote and then not know how to switch it back to the Cable Box. She'd hit Source and it wouldn't change the source and then call me.
Another example is that our last TV had a "Source" Button. But it doesn't change the source, it brings up a list so you can choose a source. Nearly every week she would accidentally hit Channel Up or Down on the TV remote and then not know how to switch it back to the Cable Box. She'd hit Source and it wouldn't change the source and then call me.
Sadly, she has dementia now and will never learn.