Yup.. the system tends to bump into that mode any time it notices a disparity between the weight of the bag you're filling and the items you've scanned. I had that trigger last night because I brushed the top of my paper bag while scanning the next item.
The short term problem is that there's only one attendant and many customers run into problems with the process - I was stuck behind an elderly couple that couldn't figure out the card payment terminal. All I needed was for the attendant to press one button on her screen so I could keep scanning. If they're going to switch to these new systems they should at least use 2-3 attendants for a while until customers get used to them.
The short term problem is that there's only one attendant and many customers run into problems with the process - I was stuck behind an elderly couple that couldn't figure out the card payment terminal. All I needed was for the attendant to press one button on her screen so I could keep scanning. If they're going to switch to these new systems they should at least use 2-3 attendants for a while until customers get used to them.