Have you all noticed a lack of social connection ever since work from home took off? Don't get me wrong, I love working from home. But when starting at a new company, it is hard to get to know your co-workers and fit into the company.
There are tons of studies showing how social connection was a driver for better morale and performance (since new people settled in faster).
Would the ideal situation be where we can be WFH and still create the meaningful social connections with our co-workers?
We are working on something like that. But wanted to see if others felt the same issue.
- Have very direct conversations on your team about how you want communication to go. Our agreements sit right next to our team charter.
- How the company manages chat seems to affect how people communicate. If there's zero organization and everything gets dumped into a single channel, then people also stop bantering in that channel.
- Company chat channels shouldn't just be for business. Have some community channels that let people coordinate around topics. Supply "feed" channels where people can dump pictures and videos; I tend to post pictures of my dog, plants, or brews.
- Let people create channels on their own but give them a framework for doing so. That way they're more discoverable and descriptive. For instance, all of our community channels start with #comm- and team channels start with #team-
- Email should only be for formal and external communication. Having all of your communication in one place, for the most part, is quite nice.
- Establish quasi-working hours. My team has a window where all or most of us are online. It's not super strict, but it's there so we can coordinate. Most of our work is done asynchronously though.
- Have a stated bias towards using video. We also use the video tool built into our chat application instead of something external like Zoom.
- All meetings are remote first.