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Awesome service. Way to complex pricing. Make the user choose between two choices. Plan A: limited to X hours/day, Plan B: unlimited usage.

Price each accordingly to achieve the desired outcome. My bet is, the actual usage of "unlimited" users will be similar to users of the limited plan, with a few outliers.



A simple "help me choose a plan" type of wizard would definitely help strip the complexity of the pricing to the buying process.




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