As someone who worked in healthcare, this outcome is not unexpected.
My experience in that industry taught me to never go to a hospital, most of the staff don’t care about patient care at all. It’s just another workplace and everyone is worried about keeping their job, internal politics or money. Patients always seemed to come last. So why would they be interested in better outcomes by using a software? They aren’t really incentivized to do better in any way. Aside from gaming government requirements, wrapped around patient care, to get more money, only then do they care about outcome.
My experience in that industry taught me to never go to a hospital, most of the staff don’t care about patient care at all. It’s just another workplace and everyone is worried about keeping their job, internal politics or money. Patients always seemed to come last. So why would they be interested in better outcomes by using a software? They aren’t really incentivized to do better in any way. Aside from gaming government requirements, wrapped around patient care, to get more money, only then do they care about outcome.
Yes I’m jaded, certainly won’t go back.