Well, DoorDash has always a) instantly replied to me and b) fully refunded me for any order that doesn't arrive. In fact, they have an automatic flow to get refunds that takes a few seconds to complete.
Agree, my experience with their customer service has been excellent. Missing side = automatic 50% refund for cost of that dish, don't have to talk to any customer service, you just tap a few buttons in the app.
