I'm reminded of that story of how airline ticketing systems assumed names ending with the suffix "*MR" had an honorific appended and so cleverly stripped it.
Cue the Arabic name "Amr"
The thing is with this types of systems that are deeply ingrained in our lives, we create the possibility to make people's live profoundly miserable because of an "edge case"
And for that individual who is many times removed from the reason why their life is being wrecked by software it can be next to impossible to even feed back that their life is a misery, let alone get recourse.
Cue the Arabic name "Amr"
The thing is with this types of systems that are deeply ingrained in our lives, we create the possibility to make people's live profoundly miserable because of an "edge case"
And for that individual who is many times removed from the reason why their life is being wrecked by software it can be next to impossible to even feed back that their life is a misery, let alone get recourse.