Then the business needs to find some way to accommodate both the employee and the customer. In Uber's case, the only requirement is that riders with guide dogs should be able to get a ride in the same time window as any other rider, at the same price. The ADA does not require that every driver has to drive guide dogs. It's up to Uber to figure out a solution, and they should have to pay up until they implement one.
Thank you. I think this is a reasonable strategy. Requiring every driver to accept dogs against their allergies and PTSD on the other hand, I don't agree with, as that would directly endanger lives.
