We used Discord at work for team chat for about a month before upper management found out and dictated that everyone use Teams because it's free as part of Office 365.
Discord worked so well for everyone on different platforms and Teams has got so many problems.
Management never seems to understand anything besides direct dollars. How much time has it cost the company to switch to Teams? It's definitely not zero.
Teams also has an SLA and built in policies for retention, search, and auditing, which Discord does not have because it's a free, consumer service. Which is why I desperately want them to make a enterprise version.
Discord worked so well for everyone on different platforms and Teams has got so many problems.