Is this a NCaaS - a notification-center as a service? That sounds similar to offerings like Pusher, that help you build one of the most complex parts of your app.
Whether this is useful will depend on how flexible the system is. Is it possible to define categories of notifications with different behaviors? Can you customize the UI to fit in seamlessly with your app? When notifications get sent by email, can you send them in batches so the users don't get inundated in task assignments etc?
We are similar to Pusher because we handle real-time updates for you. However, unlike Pusher, we offer UI components to craft a great user experience. You can use the packaged embeddable inbox or use smaller components to build something more custom. The UI is completely customizable to match your brand.
We don't batch emails yet, but we will work on that in the coming months—also, an ability to send digests. The unique thing about our approach (or vision, if I may) is that we want the user to decide how they want to be notified and as an app developer, you shouldn't have to think about it at all.
You can add a category to every notification you send to us, and you can also set up notification preferences for the user based on the category and the channel. In the coming month, you'll be able to add templates based on category and selectively disable channels for some categories. Happy to keep you posted on the development of the product if you leave your email in Intercom. Thanks!
Whether this is useful will depend on how flexible the system is. Is it possible to define categories of notifications with different behaviors? Can you customize the UI to fit in seamlessly with your app? When notifications get sent by email, can you send them in batches so the users don't get inundated in task assignments etc?