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> Starbucks didn't kill it. Consumers did.

Starbucks seems to act as if it has a habit of making quarterly plans and mostly executing according to that intent.

But when I look at Consumers as a single entity it seems remarkably undisciplined. It can't seem to hold any plan in mind, coordinate its actions with any moment-to-moment follow-through on, or even _agree_ on a single intended plan. -- Consumers acts like it has no Chief Executive Function!



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