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There's another side to this coin.

I had some work done on a device at one of these independent Apple-certified repair locations. There's a sign in the store telling the customers that they may be contacted by Apple to ask how their experience was.

It's a way for Apple to ensure that the shops flying its flag are quality operations. I'm OK with that. I specifically chose that store because of its relationship with Apple.

remove battery / screen from client device... etc...

That sounds like an extreme case. My repair took three days, and only because the shop was out of the battery I needed, and had to order a new one from Apple. The store said the work is usually done the same day.



This couldnt of been IRP shop, because IRP program does not let you stock parts.


Apple can can certainly limit the scope of use for the data collection for quality assurance only. But it’s probably worded much more broadly.


I need something more specific than "probably" to believe the previous poster's rant. Some actual draconian contact text would be helpful.


Afaik paperwork is 'secret', you can watch video of Jessa analyzing leaked copy https://www.youtube.com/watch?v=OawkqCPi1LQ




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