Any plans for any 'chat-bot' like features to handle the common questions/tasks ... | Hacker News

Hacker Newsnew | past | comments | ask | show | jobs | submit

		Implicated on Aug 12, 2020 \| parent \| context \| favorite \| on: Launch HN: Papercups (YC S20) – Open-Core Intercom... Any plans for any 'chat-bot' like features to handle the common questions/tasks that might be covered easily/in an automated fashion?

cheeseblubber on Aug 12, 2020 [–]

Yes! We're planning on releasing an open source bot sometime next 2 week. We have it working just need to integrate it with our platform. If you are curious of the details we're doing some fuzzy string matching with some neural networks.

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact