I am going to go against the grain and say I rather like Teams. Video calls work really well. Voice calls are clear. Screen sharing occasionally doesn't work as some have noticed, but restarting the call seems to fix it. It is so much better than Webex though. I think it is still suffering from the teething troubles of trying to bring so many things under one umbrella, Sharepoint (which already had groups), Skype for business, Onedrive and chat. This has created some quirks which will need ironing out.
The killer feature really is that it is a dream to deploy for admins who already had AD. I pushed it by group policy and sent an email telling people to log in with their existing Office credentials. I can't remember what I did with macs, I think I may have just told users to grab it from the appstore.
Think of all the admins faced with having to move their whole company to home working with no notice for Covid-19, you can see why Teams is an app that has found it's moment. Teams has been the saviour of many companies during the crisis. I'm sorry but minor UI niggles (which I personally don't find problematic) just pale into insignificance.
I've been using Teams for some work and I also agree that it's pretty good. I really like the integration with OneDrive/Sharepoint so you can build up a project of files. Using remote files on local instances of MS office products is seemless and super easy to do. Of course, the version control isn't as good as something like git, but my coworkers are not familiar with git and don't have any interest in learning it. So at least with Teams I can have my work live on a Team's folder/repository thing so anyone else at my job can access it when they need to, complete with version history!
So I understand what you say as: it is nice for admins to deploy and the usage issues for the users are the cost of it, but thats none of your problem because you are an admin.
Well okay.
Some of the skepticism around here might be a bit outdated. I tried Teams about 4 years ago and found it bad; I was recently forced to use it again and now the experience is fairly pleasant overall. I don't understand why they split "Chats" from Channels though - or rather I have suspicions about causes, I just think the better way forward (from an UX perspective) would have been to keep everything in Channels.
I think it’s to allow companies to enforce official communication channels. Channels are official, chats are unofficial. I think it works but they should be on the same pane. I forget to check channels for days sometimes.
The killer feature really is that it is a dream to deploy for admins who already had AD. I pushed it by group policy and sent an email telling people to log in with their existing Office credentials. I can't remember what I did with macs, I think I may have just told users to grab it from the appstore.
Think of all the admins faced with having to move their whole company to home working with no notice for Covid-19, you can see why Teams is an app that has found it's moment. Teams has been the saviour of many companies during the crisis. I'm sorry but minor UI niggles (which I personally don't find problematic) just pale into insignificance.