good luck: their job is to acquire new users, not to keep the old ones | Hacker News

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		_ZeD_ on May 21, 2020 \| parent \| context \| favorite \| on: The Kawaiization of Product Design good luck: their job is to acquire new users, not to keep the old ones

llamaimperative on May 21, 2020 [–]

This is certainly not “baked into” product design or a product designer’s role. That’s a decision that someone makes.

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