> but they're just responding to market hysteria on permissions.
And responding poorly.
What the market wants is for companies to lay out understandable policies that protect their privacy. People I know want more clarity about what's happening in the extension store and on their devices, not less.
As a consumer, it doesn't make me feel any better for Google to say in vague terms, "we booted off an app that doesn't respect your privacy." Okay, what was it doing? Are there other apps I should be concerned about? How bad did the app need to get before you booted it off? Are there exceptions to these standards? Are they being applied to internal apps as well?
My feeling is that Google's inability to communicate with developers and users is its own problem; it's not the market's fault. Tech companies in general have had difficulty with customer support for a while, even before the media started picking up on privacy issues. Nothing has really changed, Google just happens to be notably bad at this.
And responding poorly.
What the market wants is for companies to lay out understandable policies that protect their privacy. People I know want more clarity about what's happening in the extension store and on their devices, not less.
As a consumer, it doesn't make me feel any better for Google to say in vague terms, "we booted off an app that doesn't respect your privacy." Okay, what was it doing? Are there other apps I should be concerned about? How bad did the app need to get before you booted it off? Are there exceptions to these standards? Are they being applied to internal apps as well?
My feeling is that Google's inability to communicate with developers and users is its own problem; it's not the market's fault. Tech companies in general have had difficulty with customer support for a while, even before the media started picking up on privacy issues. Nothing has really changed, Google just happens to be notably bad at this.