I agree. I stupidly ordered a copy of Bach's Well-Tempered Klavier from Amazon and it just arrived yesterday, and the back cover was all bent along the edge because they did a terrible job of packing it.
Yes. Especially when most of the physical books I do order from Amazon are hardcover photography coffee table books. Probably at least half get sent back for obvious damage, and I could go more if I was even more picky.
