Although that makes sense as to why they may cut, none of that addresses the two statements the grandparent quoted, though.
They wrote in a blog post in March that patrons are not leaving the platform, and then at the same time they apparently reported that they were in fact leaving.
In March most of the world went from "everything's fine here, situation normal" to shooting out the radio and diving head first into a trash compactor. That might have affected a few things.
I kind of assumed people were aware of events since 26 March. For instance, on 26 March, 3.3m weekly unemployment reports was by far the largest ever reported.
I also suspect some of that type of reporting may lag, and if a ceo or finance team orders it to be shown daily, may be surprised at what a week or two of reporting lag does in the time of the aforementioned events.
They wrote in a blog post in March that patrons are not leaving the platform, and then at the same time they apparently reported that they were in fact leaving.
Which is it?