Thank you! As a non-native English speaker this is actually pretty useful.
Of course I don't think this should be used as a copy/paste solution but more for finding inspiration on how to politely reply to customers when hard questions arise (eg. request for discounting)
Of course I don't think this should be used as a copy/paste solution but more for finding inspiration on how to politely reply to customers when hard questions arise (eg. request for discounting)