> 2. Appeal to the customers by giving away free games every week
This is actually bigger than just appeal. I now have almost as many games on Epic as on Steam. This means that I start the Epic Games Launcher almost every day to see if there's something I want to play. In fact I now run the Epic Games Launcher more frequently than Steam. This exposes me to their store and I have started buying games from them. Before Epic started their free give away, the launcher was in the same category as the other non-Steam launchers I have, like Uplay or Origin. Something I virtually never start except when to play a game that requires them (and even then I'm reluctant). This means I'm never exposed to their stores and never entertain the idea of buying a game from them through those stores - out of sight, out of mind.
Yeah, the reluctance to open a client you don't use very often cannot be overstated. If you haven't played anything on a client for a year, then just opening it is likely to set off updates to the client, possibly updates to the game library, just a whole flurry of potential activity you might have to sit through.If you aren't fully committed to playing whatever is in there, it's very easy to just decide on something else.
This is actually bigger than just appeal. I now have almost as many games on Epic as on Steam. This means that I start the Epic Games Launcher almost every day to see if there's something I want to play. In fact I now run the Epic Games Launcher more frequently than Steam. This exposes me to their store and I have started buying games from them. Before Epic started their free give away, the launcher was in the same category as the other non-Steam launchers I have, like Uplay or Origin. Something I virtually never start except when to play a game that requires them (and even then I'm reluctant). This means I'm never exposed to their stores and never entertain the idea of buying a game from them through those stores - out of sight, out of mind.